Privacy Policy
Last updated: January 2026
At Mergen, we are committed to protecting your privacy. This policy describes how we collect, use, and safeguard your personal information when you use our services or visit our website.
01Information We Collect
We collect information you provide directly, such as name, email, phone number, and company details when you contact us, request a quote, or engage our services. We also automatically collect technical data like IP address, browser type, and pages visited to improve our website experience.
02How We Use Your Information
We use your information to provide and improve our services, respond to inquiries, send project updates, and communicate about new services that may interest you. We may also use aggregated, anonymized data for analytics and business improvement purposes.
03Information Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in our operations (hosting, email services), always under strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.
04Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser. Essential cookies are necessary for the website to function properly.
05Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
06Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us using the information below.
07Contact Us
If you have questions about this privacy policy or our data practices, please contact us at contato@mergen.com.br.